Terms of service

Socraflix Terms of Service

Welcome to Socraflix. By using our service, you agree to the following:

1. Service Description
Socraflix is an educational streaming service available online and through apps.

2. Changes to Terms
We may update these terms. Continued use means you accept the latest version.

3. Who Can Use Socraflix
You must be 13+ to use the service with express parental permission. Parents must be bill payers for students aged 16 and under.

4. Fair Use & Behaviour
Use Socraflix legally and respectfully. Don’t hack, spam, harass, or misuse the service.

5. Accounts & Security
You’re responsible for your account details and activity. Keep your login safe.

6. Access & Subscriptions
Subscriptions give you a personal, non-transferable license to view content.
Plans auto-renew until you cancel. Cancellation must happen before your next billing date to avoid charges.

7. Payments
Prices and plans may change, but we’ll let you know. Payments are taken automatically through your chosen method.

8. Content Ownership
All videos, graphics, and materials on Socraflix belong to us or our partners. You can watch them for personal use only — not copy, resell, or redistribute.

9. Your Ideas
If you share feedback, suggestions, or ideas with us, we may use them freely without owing payment or credit.

10. Quality & Access
Streaming quality depends on your internet connection and device. We can’t guarantee perfect playback.

11. Copyright & Takedowns
If you think content infringes your copyright, contact us. We’ll investigate and may remove content. False claims may carry legal consequences.

12. “As Is” Service
Socraflix is provided without guarantees. We can’t promise uninterrupted access, perfect accuracy, or freedom from errors.

13. Liability Limit
We’re not responsible for any damages from using Socraflix. The maximum compensation you can claim is the amount you’ve paid us.

14. Communications
By signing up, you agree we can contact you by email about your account, service updates, and offers.

15. Data Protection (GDPR Compliance)

  • We comply with the UK GDPR and EU GDPR when handling personal data.

  • We only collect the information necessary to provide our services (e.g. account setup, payments, support).

  • Your personal data will not be shared with third parties for marketing without your consent.

  • You have the right to access, correct, delete, restrict, or transfer your data, and to withdraw consent at any time.

  • If you wish to exercise these rights, contact us at laura@socraflix.com.

  • We store your data securely and only keep it for as long as necessary to deliver our service or meet legal obligations.

16. Governing Law
These terms follow UK law. Disputes go through UK courts..