Last updated: 29th September 2025
Socraflix (“we”, “us”, “our”) is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what data we collect, how we use it, how it is stored, and the rights you have in relation to your data.
By using Socraflix, you agree to the terms of this Privacy Policy.
Socraflix provides digital educational content to teachers, students, and parents on a subscription basis. In providing these services, we collect certain personal information. We do not rent, sell, or share your data with third parties for their own marketing purposes.
We may update this Privacy Policy from time to time. Significant changes will be communicated to registered users by email.
We may collect the following types of information:
Account Information: name, email address, password, subscription type
Billing Information: payment details, processed securely by third-party providers (e.g. Stripe, PayPal)
Educational Use Data: videos viewed, content usage, learning progress
Communications Data: responses to surveys, feedback forms, emails
Technical Data: device type, browser, IP address, cookies, and usage statistics
We do not knowingly collect sensitive categories of data (e.g. health, political, or religious beliefs).
Socraflix is not intended for children under the age of 13, and no under-13s may register or use the platform.
Users aged 13–17 may only use Socraflix with the consent and supervision of a parent or guardian.
Parents/guardians have the right to access, correct, or delete their child’s data and must provide verifiable consent for any under-18 users.
If parental consent is withdrawn or found invalid, we may suspend or delete the under-18 account.
We process your data in order to:
Provide access to educational content
Manage billing and subscriptions
Communicate with you about updates, features, and support
Improve our service through analytics and usage insights
Send marketing communications where you have opted in (you may withdraw consent at any time)
Socraflix uses trusted third-party providers (such as Stripe for payments and Mailchimp for email communications) to deliver parts of our service. These providers may process data outside the UK, including in the United States.
Where data is transferred internationally, appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) and the UK–US Data Privacy Framework, to ensure your information remains protected in line with UK GDPR requirements.
Personal data is only shared with such providers where necessary to operate the service, process payments securely, or send communications you have opted into.
We use cookies and analytics tools to understand how our platform is used and to improve performance. Data collected may include IP addresses, browser type, device type, location, entry/exit pages, and timestamps.
You can disable cookies in your browser settings, but some features may not function correctly.
When you register, you may receive:
Account-related emails (welcome messages, billing updates, password resets)
Service updates and marketing emails, if you opt in
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us. Essential service communications cannot be opted out of.
Socraflix may maintain an official presence on social platforms (e.g. Facebook, Instagram, TikTok, YouTube). Any engagement with us on these platforms is subject to the privacy policies of the respective platforms. Socraflix is not responsible for how social media providers collect, use, or share your data.
We use SSL encryption, secure servers, and organisational measures to protect your data. However, no system is entirely secure. You are responsible for keeping your login credentials safe.
You have the following rights:
Access – to request a copy of your data
Rectification – to correct inaccuracies
Erasure – to request deletion of your data (“right to be forgotten”)
Restriction – to limit how we process your data
Portability – to receive your data in a portable format
Objection – to object to certain types of processing, including marketing
To exercise these rights, contact us at [insert support email]. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
If Socraflix undergoes a business transition (such as a merger or acquisition), your data may be transferred as part of that process. You will be notified where legally required.
Any future updates will be posted here and, where appropriate, notified by email.
If you have questions about this Privacy Policy or how your data is handled, please contact us:
laura@socraflix.com